I'm writing this from "work"

Today's temp assignment is to sit at a desk and answer the phones in an office that shall remain nameless. Today is the Friday before a three-day weekend (Monday being Labor Day in the US), so it's slow. Really slow. I'll get two calls in a row, then sit and surf the web for fifteen minutes. Once every couple of hours I'll screw something up with the phone system, but that has provided all my excitement for the day.

Almost all, that is. I did get one caller who provided a minimum level of excitement. The exchange went something like this:

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  - Can I talk to _____?
I check my list of extensions. The caller has asked for a name that's not on my list.
  - Could you spell that for me, please?
  - (Spells the name.)
I check again. Still not there.
  - I'm sorry, I'm not seeing it.
  - What do you mean, not seeing it? Check again. She's worked there since before you were born.
  - (I spell the name back to her)?
  - Yes. _____. This has been her number for the last twelve years. I don't know what the problem is.
  - I don't know what I can do for you. I'm just covering the phones.
  - Well, I don't know either. I mean, if you won't --
  - Let's try this. Hold please.
I push a promising-looking button on the phone that will at least get rid of the call.

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I assume I did something right, because I never heard back from this person. But what the hell? Who talks to people that way? Did she honestly think I was twelve years old?